Business are not defined by what they say about themselves, but by what their customers say !
I have used James for over 15 years to service the computers at our small business. I recommend him very highly. One of the very few IT people who actually know what they are doing.
I completely trust these guys with our business and personal IT. We have used them for nearly 2 decades and I wouldn't go anywhere else. Their up to date knowledge of IT is second to none, and they will actively suggest changes as required to minimise viral threats, keep our computing current and optimise our webpage SEO. I cannot speak highly enough of their professionalism and dedication to their clients as well as to the IT industry.
James has been amazing with helping us out. Very responsive and certainly knows what he is doing. Would highly recommend him to everyone.
DEFINITELY the BEST of the rest…Nothing short of SUPERB !!!!
Nothing short of a miracle worker. James has ethics and morals which many IT companies do not have. He always works as per best practice and leaves all the i's dotted and t's crossed. And he is a genuinely nice guy too.
James from IT Solutions Now provides an excellent efficient back up service to our medical practice. His knowledge of our systems is unsurpassed. He is very obliging and communicates promptly displaying professionalism and integrity in all his dealings with us. My staff and I highly recommend IT Solutions Now.
Just wanted to say thankyou for all your help in getting my pc up & running again. Have been using it quite a bit since I got it back and I am very happy. Thanks for Taking the time to help me over the phone in the first instance, as you know I tried two other companies & got absolutely no help at all. I have already recommended you to my friends and colleagues and will have no hesitation in using your services again.
BioWorx (Jimboomba Pump & Treatment Plant Services) are proud of our reputation of providing prompt and specialised service to all our clients at competitive rates. To make this possible it is imperative that our work on site and in the office reflects new innovations in both feilds. To keep up to date with all our needs in the area on Information technology we choose to use the services of IT Solutions Now. They have proven that they understand exactly what our business needs. They were able to answer all of the questions we had and their technical work was also of a high standard. There efforts have made access to information more efficient hence our ability to assist our clients has improved. We strongly recommend their services to any needing computers and computer services.
I have been a delighted client for almost 2 years now and I thought it timely to commend you on your outstanding service. As the Operations Manager of a home services business that has been operating for over 10 years, I have dealt with many businesses supplying their range of services to us. I have dealt with several so called “computer experts” offering to organise our computers and charging exorbitant rates to do so. I believe that you usually get what you pay for, however I can state that this is not always the case in the IT industry. Our computers (6 of) and our network was a nightmare to say the least. I was constantly calling “experts” to give our office some functionality. As a small business this was a huge financial burden & a drain on our resources. Staff were often frustrated which, in turn, created poor productivity. Then we engaged your professional service to assist us. You sorted through the network offering a solution to a multitude of problems. Immediately you were different from other companies that always over promised & under delivered. With your vast knowledge and professional approach we now have a fully operational computer network! I commend you on your integrity and professional attitude towards your clients. I am a very happy client and have no hesitation in recommending IT Solutions Now to anyone.
Our practice computers and network had been previously installed by a “friend”. After endless problems, error messages and generally a “not happy” network we decided to use someone new. We were given IT Solutions Now name from a reliable source. I must first make mention of the immediate trust I felt when meeting James as he was very professional and knowledgeable in the IT area. Words like “best practice” are very important indicators of the commitment he has to his work. He gave us a full diagnosis of our current system and explained it all in easy to understand terms. James also contacted our software providers to gain a full understanding of what we would require. This research enabled a smooth transition of the changes we had to make. Computers are now a big part of general practice, so when they are not working properly it causes a big disruption to the day. After his initial assessment we began the process of fixing what we had & replacing what was ‘unfixable’. A new server was installed and the difference is amazing. James fitted in with our schedule and was easy to contact. I have also been given a complete schedule for backups (which we discovered had not been previously setup correctly) and a folder with all restoration procedures and contact details. We now have a complete backup and disaster recovery process in place. An automated maintenance schedule has also been implemented. We now have an error free and speedy computer network. After all of this I would highly recommend IT Solutions Now. (and have already done so)
Thank you so much for the work & service you provide to us. Your professional and trustworthy service is outstanding! Thanks again
We called upon James to set up a NAS backup system for our business. I was impressed with how quickly and efficiently James worked. A couple of weeks later, we needed James again to restore one of our business computers due to a failed hard drive. Although busy, James made the time to assist, knowing our business relies on the computers. I’m not very computer savvy so feel at ease knowing James is just a phone call away.
Thank you IT Solutions Now for being so prompt, professional and courteous. Your friendly and approachable manner is certainly appreciated as is your attention to detail and ability to look beyond immediate issues to identify longer term issues that we might experience as well. As a business that relies on the functionality of our computer systems almost 100% it is certainly of much comfort to know that the IT Solutions Now team is only a phone call away. We have no hesitation in recommending IT Solutions Now and they certainly remain our #1 choice for IT related issues and concerns.
A functional computer is essential in our business. I told the guys at IT Solutions Now, this is what we do, this is what we need the computer system to do. They put it all together and came out and installed it. The computer system hasn’t missed a beat. No dramas, it’s been great.